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Pots Replacement & Instant Fax

Do you have old copper POTS lines in your network?  We partner with all of the top POTs replacement companies and can tailor a solution based on your needs. Fax lines we provide both an analogue converter (ATA) or we can do fax to email.  

POTs Replacement

Why?

  • Analogue copper lines are becoming increasingly expensive.

  • The FCC is in the process of sunsetting POTs connections.  Don't scramble when its too late!

  • We have purpose built hardware to replace security panels, fire alarms, elevator service lines and fax.

  • We can customize a solution tailored to your needs that will have the longevity to ensure you won't have to replace again!

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HIPAA compliant fax options

  • Utilizing the user's portal to retrieve faxes is considered HIPAA compliant as long as email forwarding options are not used.  

  • Faxes should be sent by a single individual to the single intended recipient, not a group fax accessible option. 

  • FAX Portal transmission (TLS encrypted) is considered HIPAA compliant for sending or receiving faxes.

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Instant Fax Caller ID

  •  When sending an outbound fax, you will be allowed to choose any DID that has been configured as Instant Fax Portal as the Fax CallerID that is already routed to the portal user.

  •  If there is no Instant Fax Portal configured DID currently routed to the portal user, then the system will use 13214246840 as the Caller ID for outbound faxes.

  • When a user sends a fax from the Instant Fax Portal, the User's fax number is shown in the header of the fax document that is sent. It is not possible to show the User's fax number in the actual caller ID of the call to the receiver's fax machine

  • Instant Fax Portal is chosen as default and we need to choose the domain and user to assign the DID to.

  • The Caller ID number selected by the User will be inserted in the header of the fax document as shown in the highlighted area below.

How POTs replacement & Instant FAX can help?

The Netcom Instant Fax service gives PBX Users the option to view received faxes and send outbound faxes directly from the PBX portal or by email. With POTs lines becoming increasingly expensive and soon to be obsolete switching to a digital connection will become a necessity.  We can explore FAX, Security Panels, Elevator Service Lines and more.

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